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Technical Support

Yes! We're available & ready 24 hours a day, 7 days a week!
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Tickets

You can submit a support ticket from VistaPanel, we will answer it within the next 24 to 48 hours.

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Emails

You can email us, but we use only the following email for technical support: [email protected]

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Forums

You can also join our community forums if you want to interact with other users and get instant answers.

Frequently Asked Questions

You're free to upload as much files as you want, but please be aware that the largest size for an individual file is limited to 10Mb.
Bandwidth is the amount of data your website can transfer per month, every month the bandwidth counter will reset.
You have two ways, the first one (recommanded), you can download a FTP client software, you will find recommanded free softwares to download on the "Free FTP Software" from the "Files" section on VistaPanel. The second way is to use our free "Online File Manager" on VistaPanel.
Yes, we allow PHP and MySQL.
You can view our tutorial on how to setup and use FTP to manage your files here.
Yes we do offer PUPMyAdmin.
Anything illegal, websites that contains copyrighted files (warez), adult content, spamming scripts, web proxies etc... For more information please read our TOS.
We would really appreciate it, the best way is to open a ticket from VistaPanel, if not, you can email us at [email protected]
To get technical support, open a ticket from VistaPanel, email us at [email protected] or join our community forums.
Don't post your account's password, including databases passwords! And just be specific.